Contact information

Contact information

Effective Date: 9/1/2025

Bobber Bargain is committed to providing responsive and transparent customer service. In compliance with applicable consumer protection laws, including the EU Consumer Rights Directive (2011/83/EU), we provide the following verified contact details for customer inquiries, support requests, and legal communications.

Primary Contact Channels

Customers may contact our support team through the following methods:

    • Phone Support
      +1 (855) 822-5535
      Available daily from 10:00 AM to 6:00 PM ET (Eastern Time)
      Note: International calling rates may apply.

    • Email Support
      support@bobberbargain.com
      We strive to respond to all email inquiries within 1 business day.

    • Online Hours of Operation
      Our virtual support team is available to assist you Monday through Sunday, 8:00 AM to 6:00 PM ET.

Important Notice on Returns

Please do not return any items to us without prior authorization. All returns must be approved through our Return Merchandise Authorization (RMA) process, which includes:

    1. Contacting support to request a return.

    2. Receiving a prepaid return label and the correct return address issued by the product’s Supplier.

    3. Returning the item within the designated return period and in accordance with our Return & Refund Policy.

Returns sent without proper RMA approval may not be processed or refunded.

How We Can Assist You

We welcome questions and are here to help with the following:

    • Order Status & Delivery

      • Track your shipment

      • Request shipping updates

      • Correct shipping addresses (if order not yet shipped)

    • Product Inquiries

      • Product specifications and compatibility

      • Fit, size, or feature questions

      • Availability and restocks

    • Returns & Refunds

      • Initiate a return or exchange

      • Confirm product eligibility for return

      • Understand refund processing timelines

    • Website Assistance

      • Checkout issues or payment errors

      • Login or account access problems

      • Reporting bugs or technical problems

    • General Inquiries

      • Information about Bobber Bargain

      • Supplier policies or store operations

      • Suggestions, feedback, or business inquiries

Faster Assistance Tip

To ensure your inquiry is processed efficiently, please include the following in your message:

    • Your Order Number (format: BB-####)

    • The email address used during checkout

Providing this information upfront allows our support team to verify your order faster and respond more accurately.